I was chatting the other day about cheap office cleaning so decided to
write a post about it to get it off my chest.
Cheap office cleaning. Is it effective? Is it reliable? Is it worth
what you pay?
Over the years, I have come into contact with many cheap office
cleaners and even worked for a cheap office cleaning service.
Just to make something clear here, the cheap office cleaning service
company I worked for did not provide a service I would pay for myself.
It was some years ago but being paid £3 per hour certainly didn’t fill me with enthusiasm for the job!
It was some years ago but being paid £3 per hour certainly didn’t fill me with enthusiasm for the job!
Moving back to cheap office cleaners, those who I have come in to
contact with throughout my various roles have not all been bad. Many where very
polite and friendly but I was not their contractor or employer.
Speaking to cheap office cleaners taught me certain things both to do
with office cleaning and ideas on providing an office cleaning service, but it
taught me more about service itself.
You see, the cheap office cleaning staff I mentioned were nice and
polite to me (or at least most of them) but when watching and hearing them
communicate with either their contractors or employers, they had a different
attitude. They were not happy working for an employer who apparently provided a
cheap office cleaning service and they certainly were not one bit thrilled to
be seen as a cheap office cleaner by a contracting company.
Their reason for being so unhappy in their office cleaning work when it
came to their employers was that they felt undervalued and undermined.
They got spoken down to by most people they came in to contact with
during carrying out their office cleaning duties, if not ignored.
It’s no wonder most cheap office cleaning services have quality issues
and high staff turnover.
But back to their staff. Why did they feel so unappreciated?
It wasn’t just the rudeness from the majority of the office workers
they encountered during cleaning, nor was it being bossed around by their
employer, supervisor or contractor. And the cleaning supervisors normally
didn’t even carry out any cleaning.
Their upset came from knowing that they worked for a cleaning service
company that charged a hell of a lot more than they got paid and in some cases,
triple and more!
Their upset also came from the company who hired the cheap office
cleaning service, knowing full well that they could afford to pay an office
cleaning company more than they did.
These greedy contracting companies have their part to play in sorting
out cheap office cleaners and helping to encourage more respect for office
cleaners.
I don’t believe people should be treated unfairly or discriminated
against because of their job type but it does happen all the time and as long
as people and companies are out for greed rather than just turning a profit,
cheap office cleaning service companies will continue to exist. And those poor
people who get treated like a dirty rag continue to work more than one job just
to try and survive.
Being a cleaner does not make anyone less of a human!

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